There are 3 types of Horsell Prepared co-ordinator
If you wish to be an Emergency co-ordinator, you can volunteer to be a virtual co-ordinator, a field co-ordinator, or both. They require different skills, but having co-ordinators who are versatile enough to do either role is very helpful. Helpline Duty Managers may also be needed when our helpline is open for a period, but they may be recruited at the time.
Virtual Co-ordinator (Emergencies)
The virtual co-ordinator is the person who sits at home with their computer, and makes sure volunteers know what is needed, and ensures that the right volunteers go to the right place at the right time, to be as useful as possible. Their role would include communicating with Woking Borough Council and other groups, using our volunteer database, contacting volunteers (by SMS or phone or Whatsapp), and liaising with the field co-ordinator to ensure there are enough volunteers on-site.
Field Co-ordinator (Emergencies)
The field co-ordinator is the person who goes out to an emergency or incident site - for instance if there is a flood, they would go to the flood site. Their role would include completing a risk assessment, liaising with any authorities or emergency services, greeting and managing volunteers on-site, and managing equipment. Most of the time we would aim to have 2 field co-ordinators for any emergency.
Helpline Duty Manager
Helpline Duty Managers (or DMs) are needed only when Horsell Prepared opens a helpline, just like we did during the Covid-19 lockdown. A Duty Manager will be on a home-based shift (usually one morning or one afternoon), and during that time will check for new voicemail messages, call back clients requesting help, and use our volunteer database to find a volunteer to do the job. They will then follow up with the client to ensure all went well.
Become a co-ordinator
Let us know you would like to be a co-ordinator, or to find out more, and we'll get in contact.